Platinum Winner: Custom Foot Orthotics

Voted #1 Choice by our local community in the Official Markham Community Votes 2026 healthcare category.

 

Mount Joy Foot Clinic & Orthotic Centre warmly thanks all the voters in Markham for this distinguished Platinum Award.

We are truly honored by your support.

Personalized Orthotics for Your Foot Shape, Gait, and Lifestyle

Our chiropodists assess your foot structure and walking pattern, to prescribe custom orthotics tailored to your needs. Designed to support comfortable movement at work, during exercise, and throughout your day.

 

What Are Custom Orthotics?

Custom orthotics are prescription medical devices made from a three-dimensional cast, mould or digital scan of your feet. Over-the-counter insoles are mass-produced in standard sizes. Custom orthotics are designed around your foot structure, gait pattern and diagnosis, so they help correct biomechanical problems instead of only cushioning them.

Conditions Custom Orthotics Can Help With

Our chiropodists commonly prescribe custom orthotics for:

  • Flat feet and fallen arches
  • Heel pain and plantar fasciitis
  • Bunions, hammertoes and Morton’s neuroma
  • Diabetic foot conditions and neuropathy
  • Arthritis-related foot deformities
  • Sports injuries and biomechanical misalignment
  • Foot, ankle, knee, hip or lower back pain linked to abnormal gait

If you have diabetes with reduced sensation, poor circulation or a severe foot deformity, a professional assessment is especially important. Over-the-counter insoles are usually not enough. 

Ready to walk pain free?

Get fitted for your custom foot orthotics today!

Take the first step toward healthier, happier feet. Schedule your custom orthotic assessment with our experienced, registered chiropodists at Mount Joy Foot Clinic & Orthotic Centre in Markham.

GET YOUR ORTHOTIC NOW

Custom Orthotics: From Assessment to Everyday Comfort

From a detailed foot and gait assessment to personalized fitting and follow-up care, our Markham chiropodists guide you through each step to help you get the most from your custom orthotics.
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1. Patient History

We discuss your foot and ankle concerns, activity level and footwear.
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2. Examination

Your chiropodist performs a biomechanical exam and gait analysis.
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3. Casting

We capture both feet using 3D laser scanning or plaster of Paris
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4. Prescription

Your chiropodist writes a detailed prescription and sends it to one of our affiliated orthotic labs.
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5. Production

Skilled technicians make your orthotics, usually within 10–14 business days.
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6. Dispensing

Your chiropodist fits your orthotics and explains how to break them in.
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7. Follow-up

We check fit and comfort and make adjustments as needed. Most orthotics need repair or replacement every 2–5 years.

VeriScan Podiatric 3D Laser Scanner

Precision Laser Scanning that Replicates Plaster of Paris Casting

Veriscan Podiatric Scanner (VPS) utilizes red line-laser 3D-imaging to quickly and accurately captures a true-dimension digital cast of the human foot. In tandem with Envisic's software, the VeriScan can complete and process a scan in seven seconds and send it along to the lab in another five seconds.

 

Plaster of Paris Casting

The Gold Standard in Precision Foot Orthotic Casting

Plaster of Paris casting is the gold standard for capturing a true 3D, non-weight-bearing mold of your foot. By holding your foot in its ideal neutral position while the quick-setting plaster sets. This traditional method precisely captures every contour and arch profile. The result is a highly accurate representation of your foot’s structural alignment, creating the foundation for custom orthotics that deliver optimal support and corrective balance.

Cost and Insurance Coverage

Custom orthotics at Mount Joy Foot Clinic are $575 per pair. This includes casting (3D laser scan or plaster of Paris), one pair of custom orthotics and your dispensing appointment. Many extended health plans cover part or all of the cost, often when the claim includes a prescription, a documented biomechanical assessment and proof of casting. OHIP does not cover custom orthotics. We recommend checking your plan’s requirements before your appointment.

Frequently Asked Questions About Custom Orthotics

If your pain is mild and general, over-the-counter insoles may help. If you have a structural foot problem, diabetes, poor circulation, or pain that hasn’t improved with proper footwear and store-bought insoles, we recommend a chiropodist assessment for custom orthotics.

Some insurance plans require a physician’s referral. Check with your provider before booking.

Our custom foot orthotics are $575. This includes casting (3D laser scanning or plaster of Paris), one pair of custom orthotics and your fitting appointment. Many extended health plans cover custom orthotics fully or partially.

Most extended health plans cover them when a regulated professional such as a chiropodist prescribes them. OHIP does not cover them. We provide the documentation your insurer needs.

Orthotics are usually ready for fitting within 10–14 business days after your assessment and casting. Rush orders are available for an extra fee.

Orthotics work best in shoes with a removable insole and a firm heel counter. Your chiropodist will recommend suitable footwear.

Most custom orthotics last 2–5 years, depending on your activity level, the materials and how often you wear them.

Still have some questions about custom orthotics?

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